It's the worst having to say no to a client (usually) because we want to make them happy and have them walking away with a glowing review. However, there are times when you know you just can't accommodate a client's needs, whether it's due to time, complexity,...
I recently was talking to a good friend of mine who told me that she was really excited with how her week was going. "Why, what happened?" I asked. "Well, I started taking 10 minutes out of my day during my lunch hour to start doing little things for me... You...
Everyone knows you need to be organized. Everyone knows you need to communicate. Yet somehow combining the two can be difficult. Why is that? Efficiency is built on streamlining communication, organization and productivity, but all of those things rely on...
1. Coming prepared means you showed up with more than a pen and duct tape. You have a back up outfit in your car. 2. You know your vendors and can get a client anything they ask for. 3. The only thing better than a challenging client is a challenging client with no...
Just about every person has been through the "what are your strengths and weaknesses? What qualities do you have that will make you successful?" We ask ourselves this all the time. I love reading articles on successful people and observing exceptional, professional...